List software running in background ie: anti-virus program, mail programs, backup software.Īny power disruption or incomplete shutdownsįailed Scandisk/chkdsk or defrag attempts Please state your specific problem and when it startedĭid you change anything, install anything before the problem started? Type connection: dial-up, cable, sat/DSL, other Video settings: resolution, advanced settings
Video Card: Brand Name, type, speed, Chipset, driver version and date Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Otherĭo you run Anti-Virus software: Brand Name, version #, date of most recent AV signature file
We require more detailed and specific information In order to better respond to your question or problem In posting on a froum where you are seeking help, it is always a good idea to tell the helpee as much as you can about the pc involved, and any others you are sharing parts with if you want an intelligent answer. Dell's typically have crappy power supplies and also proprietary ones so unless these are the same models, I doubt you ruled out the psu, which this probllem sounds like.
Can we back up a step here and ask what is your pc model and what is your brother's as I think we are way past the solution.
